As a client in our Friends of the Children – Charlotte program, Melissa has been learning ways to identify and manage her emotions in a non-judgmental space, and has been working to identify what triggers her emotional outbursts. She has also been focusing on her strengths – she is kind-hearted and easy going – to help her build stronger relationships with friends. By also working with Melissa’s mother to help her better understand her daughter’s personality and triggers has helped create a calmer, more supportive home environment to break the cycle of emotional outbursts.