Open Positions

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Maintenance Worker:  St. Peter’s Ln. Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has a second  shift M-F 3:00 p.m. -12:00 a.m. opening for a Maintenance Worker to assist in the daily implementation of the Thompson Maintenance Plan. Duties include janitorial, landscaping, plumbing, and general indoor/outdoor maintenance.

A valid driver’s license in the state of permanent residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted 6/3/19


PRTF Residential Care Specialist – FT & PT:  St. Peter’s Ln. Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has openings for the Residential Care Specialist position in our PRTF (Psychiatric Residential Treatment Facility). The ideal candidate is able to exhibit a positive, upbeat attitude to encourage youth interaction and understands the cultural diversity of youths, their families and team members. This position teaches and models healthy and safe relationships.

This program provides 24-hour direct care to youths ages 6 – 17 in the residential treatment program by providing a safe therapeutic home setting in a positive, consistent and structured environment. This includes mental health support and documentation based on service goals and plans for each youth. Significant events and behavior shall be documented and communicated in daily process notes. This position plans, provides and supervises the daily activities of the youths in the program to build self-esteem and appropriate peer interaction for each youth. This position is responsible for building a safe and positive relationship with each youth using basic principles of reality therapy without punitive approaches while providing engaging, nurturing structure. This individual must have the ability to appropriately intervene to meet the needs of the youth and their family members gain the skills and confidence to address issues and problems as they take place.

Education Requirements: This entry-level position requires a high school diploma or GED with a minimum of two years of population specific experience working with clients with emotional difficulties.  An Associate’s Degree in Human Services or related field with a minimum of two years of population specific experience working with clients with emotional difficulties preferred. Four-year degree in Human Service or related field with a minimum of two years of population specific experience working with clients emotional difficulties ideal for this position.  Must have the ability to respond effectively within and cope with an environment that can be extremely stressful on the mind and body.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility.  Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. This program does require staff to be able to maintain sufficient physical agility and stamina to intervene with uncooperative youths and must be able to exert the minimum necessary strength to restrain and subdue the youth if necessary.  Staff must be capable of running a distance as required in the prevention of a youth absconding. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

Position requires driving agency vehicles as well as transporting clients. A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 3/11/19


Connect Residential Care Specialist – FT & Part-Time: St. Peter’s Lane Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has openings for the Residential Care Specialist position in our Thompson Connect Program. The ideal candidate is able to exhibit a positive, upbeat attitude to encourage youth interaction and understands the cultural diversity of youths, their families and team members. This position teaches and models healthy and safe relationships.

Individuals in this program work with adolescents ages 12 – 17 in a short-term residential program. This position will provide guidance, support and mentoring to adolescent youths including assisting with transitional living skills and daily functioning. This person must have the ability to appropriately intervene to meet the needs of the adolescents and their collaterals to gain the skills and confidence to address issues and problems as they take place. This position is responsible for teaching and modeling independent living skills as it relates to the adolescent population and for teaching and modeling healthy and safe relationships. For consideration, applicants must be 23 years of age to work in this program.

Education Requirements: This entry-level position requires a high school diploma or GED with a minimum of two years of population specific experience working with clients with emotional difficulties.  An Associate’s Degree in Human Services or related field with a minimum of two years of population specific experience working with clients with emotional difficulties preferred. Four-year degree in Human Service or related field with a minimum of two years of population specific experience working with clients emotional difficulties ideal for this position.  Must have the ability to respond effectively within and cope with an environment that can be extremely stressful on the mind and body.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility.  Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

Position requires driving agency vehicles as well as transporting clients. A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 3/11/19


Lead Teacher (Child Development Center):  Clanton Rd. Campus – Charlotte, NC

Our State of the Art Child Development Center is seeking Lead Teachers for a wonderful teaching experience involving all levels of child development.  Must have the ability to work with total staff to promote the physical, social, cognitive, and emotional well-being of the children we serve through holistic daily programs designed to enhance healthy age-appropriate development.  Must have knowledge of regulations governed by NC Division of Child Development, and Mecklenburg County Health Department. 

What will set you apart:

• Proven classroom management and knowledge of ITERS and ECERS
• Caring, compassionate demeanor and love for what you do
• Possess good interpersonal communication skills in order to work with Director, center staff, children, parents, and prospective families with the ability to handle confidential information appropriately
• Teamwork as it relates to overall support of accomplishing and maintaining classroom ratios
• 5+ years of Early Childhood Experience

What we offer:

• We offer a very competitive and generous benefits package
• Health insurance, dental insurance, vision insurance, short/long term insurance, 401k retirement, PTO
• Voluntary Enhanced ratio which means a smaller teacher to child ratio
• Opportunities to grow with the agency
• Classroom iPads for lesson planning and written communication
• Teacher resource room
• Tranquility room for 10 minutes of relaxation on breaks
• Bonuses
• Access to Lifetime Fitness paid if monthly requirements are met

Physical Requirement: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, and lifting of children, which requires strength, coordination, endurance, and agility.  The employee must be agile enough to control and rapidly extricate him/herself and children from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are preferred.   Bachelor’s Degree in Early Childhood Education or a related field required. Candidate must have in-depth knowledge of the Environmental Rating Scales, NC Foundations, and the DCDEE childcare requirements. Familiarity with Creative Curriculum and Teaching Strategies Gold preferred. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 5/14/19


Teaching Assistant – Part-Time & Full-Time (Child Development Center):  Clanton Rd – Charlotte, NC

Our State of the Art Child Development Center is seeking Teacher Assistants for a wonderful teaching experience involving all levels of child development.  Must have the ability to work with total staff to promote the physical, social, cognitive, and emotional well-being of the children we serve through holistic daily programs designed to enhance healthy age-appropriate development.  Must have knowledge of regulations governed by NC Division of Child Development, and Mecklenburg County Health Department. For Part Time positions, staff will primarily work 2:00pm – 6:00pm.

What will set you apart:

• Proven classroom management and knowledge of ITERS and ECERS
• Caring, compassionate demeanor and love for what you do
• Possess good interpersonal communication skills in order to work with Director, center staff, children, parents, and prospective families with the ability to handle confidential information appropriately
• Teamwork as it relates to overall support of accomplishing and maintaining classroom ratios
• 3+ years of Early Childhood Experience

What we offer:

• We offer a very competitive and generous benefits package
• Health insurance, dental insurance, vision insurance, short/long term insurance, 401k retirement, PTO
• Voluntary Enhanced ratio which means a smaller teacher to child ratio.
• Opportunities to grow with the company
• Classroom iPads for lesson planning and written communication
• Teacher resource room
• Tranquility room for 10 minutes of relaxation on breaks
• Access to Lifetime Fitness paid if monthly requirements are met
• Bonuses

Physical Requirement: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, and lifting of children, which requires strength, coordination, endurance, and agility.  The employee must be agile enough to control and rapidly extricate him/herself and children from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are preferred.Associates Degree in Early Childhood Education/Child Development required. Candidate must have in-depth knowledge of the Environmental Rating Scales, NC Foundations, and the DCDEE childcare requirements. Familiarity with Creative Curriculum and Teaching Strategies Gold preferred. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 5/14/19


Outpatient Therapist:  Union, Cabarrus, Mecklenburg County

Thompson Child & Family Focus is one of the largest & most widely respected non-profits in the Carolinas; serving youth, families & adults through multiple mental health programs & various levels of care. We are seeking highly skilled, passionate & dedicated therapists to join our growing clinical team!

A Thompson Therapist will have the opportunity to provide individual, family and/or group therapy at any of our numerous campuses. Thompson also has unique opportunities for Therapists to provide treatment in non-traditional settings such as residential programs, early childhood settings, etc.

We are looking for Therapists who are fully licensed in the State of North Carolina (LPC, LCSW, LMFT). Therapists who are already credentialed with insurance carriers (Medicaid & private) are strongly preferred. Provisional licensed Therapists will be considered if they are already credentialed with insurance carriers. Flexibility, dedication & professionalism are a must. Ideal candidates will be able to work 20+ hours per week.

Our competitive contract structure allows for excellent financial compensation. A Thompson Therapist will also have the opportunity to access on-site trainings for CEU’s, networking opportunities with thought-leaders in the Mental Health services community and grow their personal & professional skillsets at their own pace.

All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 3/13/19


School Based Therapist:  Fort Mill, SC & Charlotte NC Campuses

Thompson Child & Family Focus is one of the largest & most widely respected non-profits in the Carolinas; serving youth, families & adults through multiple mental health programs & various levels of care. We are seeking highly skilled, passionate & dedicated therapists to join our growing clinical team!

A Thompson Therapist will have the opportunity to provide individual, family and/or group therapy at any of our numerous campuses. Thompson also has unique opportunities for Therapists to provide treatment in non-traditional settings such as residential programs, early childhood settings, etc.

We are looking for Therapists who are fully licensed in the State of South Carolina or North Carolina (LPC, LCSW, LMFT). Therapists who are already credentialed with insurance carriers (Medicaid & private) are strongly preferred. Provisional licensed Therapists will be considered if they are already credentialed with insurance carriers. Flexibility, dedication & professionalism are a must.

Our competitive contract structure allows for excellent financial compensation. A Thompson Therapist will also have the opportunity to access on-site trainings for CEU’s, networking opportunities with thought-leaders in the Mental Health services community and grow their personal & professional skillsets at their own pace.

All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 3/13/19


Registered Nurse: St. Peter’s Lane Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has an opening for a Registered Nurse in our psychiatric residential treatment facility (PRTF). The ideal candidate is able to exhibit a positive, upbeat attitude to encourage youth interaction and understands the cultural diversity of youths, their families and team members. This position works 6pm – 6am.

This program provides 24-hour direct care to youths ages 6 – 17 in the residential treatment program by providing a safe therapeutic home setting in a positive, consistent and structured environment. This includes mental health support and documentation based on service goals and plans for each youth. Duties will include medication administration oversight, medical file record keeping, and responding to client medical needs. The RN is responsible for working directly with the psychiatrist to provide professional nursing care.

Duties Include:

  • Obtains and records client’s vital signs, height, weight, AIMS testing, and general health status.
  • Coordinates with direct care staff regarding off-campus medical appointments to ensure that the clients are transported to the appointments and required documentation is sent with and returned by the direct care staff.
  • Performs triage, First Aid, and CPR as necessary for client illness, injuries, or emergencies.
  • Assists with admission and discharge of clients as needed.
  • Administers medications to clients. Maintains appropriate documentation including MAR, medication side effects or adverse reactions, effects of prn medications, and any nursing interventions provided to clients.
  • Able to assist staff with therapeutic holds as needed based on TCI training. Completes post assessment and paperwork.
  • Assists with Self-Harm Watch orders.
  • Maintains Medication Disposal Records for discontinued or expired medications.
  • Assists with maintaining client Medicaid and/or insurance information to insure proper payment. Coordinates the appropriate paperwork, insurance information and instructions to guarantee payment for medical services.

Education Requirements: A minimum of an Associate’s Degree in Nursing required. Must have a current NC RN license or multistate RN license and actively working towards becoming a NC licensed RN and be in good standing with the licensing board. Pediatric and/or psychiatric nursing experience preferred. Staff need to be available to work flexible 12-hour shifts (6am-6pm and 6pm-6am) and weekends as needed. For PRN/Part-Time Registered Nurse position – must be able to work at least one shift a month and one holiday per calendar year.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility. Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered. This program does require staff to be able to maintain sufficient physical agility and stamina to intervene with uncooperative youths and must be able to exert the minimum necessary strength to restrain and subdue the youth if necessary. Staff must be capable of running a distance as required in the prevention of a youth absconding.

Position requires driving agency vehicles as well as transporting clients. A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 8/10/19


Family Education Supervisor – Wendover Campus – Charlotte, NC

Thompson Child & Family Focus is seeking a self-motivated leader to work in coordination with the Director of Family Services to oversee the Family Education department. This person would also oversee the recruitment of families for the parent education classes as well as assist the Family Partner Lead in data compliance. This role is responsible for facilitating adult learning groups, modeling fidelity of an evidence based curricula, working collaboratively with co-facilitators, documenting case notes in a timely manner, maintaining accurate client records, and submitting monthly and quarterly reports. This person must be a trained/certified Incredible Years facilitator or will become certified within six months. Available to facilitate evenings and weekends. Bachelor’s Degree in Human Services, Social Work or related field. A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 8/10/19


Director Of Residential Services : St. Peter’s Ln Campus – Matthews, NC

Thompson Child & Family Focus, located in the Charlotte/Matthews area, has an opening for the Director position in Residential Services . This position will oversee the daily operations of the residential attachment program, cottage activities and care of youths, as well as, coaching the supervisors and giving direction to the overall residential milieu. This position shall assist in coordination of care, staffing patterns, on-call coverage, budgets, and environments that support the treatment philosophy. Duties include supervising Program Supervisors, as well as working as part of leadership team to provide the best care possible for the children and families in the program.

This program provides 24-hour direct care to youths  in the residential  program by providing a safe therapeutic home setting in a positive, consistent and structured environment. This includes mental health support and documentation based on service goals and plans for each youth. Significant events and behavior shall be documented and communicated in daily process notes. This position supervises the staff that plans, provides and supervises the daily activities of the youths in the program to build self-esteem and appropriate peer interaction for each youth. This position is responsible for building a safe and positive relationship with each youth using basic principles of reality therapy without punitive approaches while providing engaging, nurturing structure. This individual must have the ability to appropriately intervene to meet the needs of the youth and their family members gain the skills and confidence to address issues and problems as they take place. For consideration, applicants must be 23 years of age to work in this program. This position is also responsible for coaching Supervisors in doing the same thing.

This position will:

  • Works in conjunction with the Medical Director and Vice President  in the development, improvement, and implementation of best practices and appropriate treatment models.
  • Assures program is meeting and sustaining accreditation standards, DPI standards and mental health/Medicaid guidelines.
  • Assists with developing and monitoring evaluation process for Treatment Services program including outcome data and tools and CQI process as it relates to residential services.
  • Oversees residential program’s routines to ensure best practices and adherence to relationship-based philosophy.
  • Help manage the personnel, training and Human Resource needs of the residential program staff.
  • Monitor to ensure that all required cottage, clinical, and educational paperwork is completed within appropriate timeframes.
  • Support on-call responsibilities to fill in for Program Supervisors and/or other direct reports when needed.
  • Assist in coordination of training and development with support from the Medical Director and training.
  • Assists with the development of fiscally sound budgets and ensures that monthly expenditures stay within the allocated budgeted dollars.
  • Identifies areas in need of quality improvement and works with or guides appropriate TCFF staff to continuously develop and improve programming and services.
  • Ensures all scorecard measures that have been set are met and a plan to address is put in place and followed through on if needed.
  • Coordinates the use of volunteers within the residential program.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility. Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered. This program does require staff to be able to maintain sufficient physical agility and stamina to intervene with uncooperative youths and must be able to exert the minimum necessary strength to restrain and subdue the youth if necessary. Staff must be capable of running a distance as required in the prevention of a youth absconding.

Master’s Degree in Human Services or related field with a minimum of four years of supervisory experience and six years of experience working with youths in a residential or mental health program. Being a Fully Licensed Clinician is strongly preferred. Additionally, candidates must have the ability to work any shift and weekends. Only Qualified Professionals will be considered. Must have the ability to respond effectively within and cope with an environment that can be extremely stressful on the mind and body. Position requires driving agency vehicles as well as transporting clients.

A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, Diana Screening and an extensive background check.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 7/12/2019


Director,  Child Development Center:  Clanton Rd. Campus – Charlotte, NC

Thompson is seeking an energetic, organized, articulate individual with excellent people skills to oversee our high quality, 5-Star, child development center. This is a full-time, management position that requires independent judgment, initiative, creativity, and flexibility. Candidate would have expertise in early childhood education and management. Incumbent welcomes collaboration with the teaching staff; enjoys interacting with children, families, and stakeholders; is dedicated to promoting an appreciation for various cultures and values; and is passionate about building a nurturing, dynamic center to serve families and their children.

Physical Requirement: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, and lifting of children, which requires strength, coordination, endurance, and agility.  The employee must be agile enough to control and rapidly extricate him/herself and children from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

Bachelor’s Degree is required, Master’s preferred in Early Childhood Education and must possess a level III Childcare Administrators Credentials. Candidate must have strong education and interpersonal skill and has demonstrated team leadership as well as possess the ability to interface effectively with the community.

A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are preferred.   All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 6/3/19


Case Manager/Intensive In Home Specialist – Wendover Campus – Charlotte, NC

Thompson is looking for a Case  Manager/Intensive In Home Specialist to help change the lives of youth and families by being part of our Intensive In Home Program. The Intensive in Home Specialist is as a member of a 3-person team, led by a licensed or provisionally licensed clinician, to provide direct and indirect intensive in-home services. The selected  candidate will be responsible for: providing behavioral coaching to youth and families, teaching independent living skills and parenting skills training to help the family; as well as provide assistance with the implementation of home-based behavioral supports. The Intensive in Home Specialist will also be responsible for supporting basic needs of families such as making food referrals, helping with housing stability issues, etc. The Intensive in Home Specialist will work under the clinical direction of the Lead Therapist.

This position requires someone who is passionate about helping the community, understand the need for qualified mental health services, is a self-starter, assertive, disciplined, has great work ethics and is a great team player. Bilingual  Required.

A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 6/3/19


Receptionist – (Part- Time)   All Campuses – Charlotte, NC

We are seeking an energetic, positive, and engaging receptionist to be the face of our campuses.  Must have the ability to work with total staff to promote the physical, social, cognitive, and emotional well-being of the children we serve through holistic daily programs designed to enhance healthy age-appropriate development. 

Duties include:

• Performs front office duties (reception, phones, granting visitors/staff access to the site): Answer main switchboard and respond to visitors

• Maintains comfort of lobby/waiting area

• Responsible for ordering office supplies and assisting staff with clerical duties as needed or required

• May perform a variety of functions, including data entry, and communication regarding facilities management

• Provides information and assistance to the public in a courteous manner and with sensitivity to the Agency’s audience and expectation

• Communicates effectively with all individuals and handles calmly and efficiently situations ranging from routine to emergency

• Maintains calendars for all meeting rooms at the campus and may assist with ensuring workgroups are accommodated with other needs, and or requests relative to meeting

• Processes all incoming facsimiles, scanned documents, etc.; disseminates appropriately to Agency recipients

• Assist with metering, mailing outgoing mail, and distributing incoming mail; maintain mail/copy rooms

• Manages petty cash process and reporting, collects and receipts client payments

• Assists in coordinating volunteer support

Must have a high school diploma or GED and at least one year of administrative experience. Must be familiar with MS Word, Excel and Outlook. Must have ability to interact calmly and tactfully with the public and internal customers.  Must have a clear speaking voice and fluency in the English language. Knowledge of Spanish language helpful. Must be able to work independently when appropriate and have the ability to coordinate responsibilities with others when needed.

A valid driver’s license in the state of permanent residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 8/10/19


Residential Therapist – Connect – St. Peter Ln. Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has an opening for a Licensed Therapist to work in a residential setting. The ideal candidate is able to exhibit a positive, upbeat attitude to encourage youth interaction and understands the cultural diversity of youths, their families and team members.  This program provides 24-hour direct care to adolescents ages 12 – 17 in the residential program by providing a safe therapeutic home setting in a positive, consistent and structured environment.

This position will provide overall implementation of the clinical components of the program. Responsibilities include individual, family, and group counseling, working with direct care staff and outside resources for treatment planning, child and family team meetings, and judicial reviews. The ideal candidate should be very comfortable with trauma-informed care so as to use it effectively with clients, as well as intervene and coach direct care staff and the families of clients.

Other duties include:
• Appropriately intervenes to meet the needs of our clients and their families and to help our clients and their family members gain the skills and confidence to address issues and problems and prepare for discharge and return to the school, home and community setting of origin.
• Attends workshops and seminars for the continued education and development of the direct care staff and provides clinical consultation to direct care staff as needed or requested by Program Supervisor, Residential Director or administrative personnel.
• Evaluates the progress of client’s therapeutic treatment goals.
• Participates in discussions regarding the on-going treatment of clients and/or families in order to provide input and direction with Program Supervisor and other staff working with the clients and families.
• Assists in admission of new clients into the treatment program with accompanying paperwork.
• Provides initial assessment with full diagnosis and recommendations in psychosocial assessment when appropriate.
• Ensure that all necessary therapeutic materials are available to support the intervention methods and philosophy of care.
• Maintains appropriate documentation including therapy notes of all sessions including individual, group and family sessions, preparing reports for progress summaries, discharge reports, and court reports when needed.
• Updates and submits documentation for the re-authorization of care via appropriate utilization review of documentation according to established schedule.
• Maintains a flexible schedule (to include evenings and weekends when appropriate) to meet the needs of clients and families.

A Master’s Degree in Social Work, Counseling, Marriage & Family Therapy or related field required. Provisional licensure as a LPCA, LCSWA, LMFTA or related license is required, full licensure preferred. If not currently licensed, must provide documentation of licensure application to be considered for this position.  Four years of experience working with children and/or families in a mental health or residential treatment setting are preferred. For consideration, applicants must be 23 years of age to work in this program.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility.  Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

Position requires driving agency vehicles as well as transporting clients. A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, TB, Physical and an extensive background check.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 6/6/19


IT Support Analyst – St. Peter Ln. Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has an opening for an IT Support Analyst.

Duties include:

• Set up and deploy end user devices
• Maintain and update computer images
• Maintain, update, and deploy customized software distributions
• Create, terminate, and manage accounts via AD, Azure, and Office 365
• Resolve all level 1 tickets under standard SLA timeframes
• Full inventory and asset management
• Maintain cameras, printers, gate and door access, and agency cell phones
• Set up equipment for trainings, orientations, and meetings
• Maintain distribution lists, security groups, team calendars, and other like features within AD
• Act as backup EMR account administrator
• Repair computer hardware
• Utilize and optimize Mobile Device management for iPads, iPhones, Macbook, and tablets
• Develop training videos and modules for critical systems and rollouts
• Keep updated process maps and internal documentation for all responsible systems
• Contact vendors and maintain good working relationships both internally and externally

Requires PC and IT skills including MS Office 365, Windows 7/10, Server 2012 R2, Server 2019, Powershell, iOS, and vmWare. Utilize efficiency, automation, and creative thinking.  Must understand installation, configuration and troubleshooting processes for software, hardware, and basic networking.  Occasional travel between campuses is required (all within the Matthews/Charlotte/Fort Mill area). Position requires bachelor’s degree from a four-year college or technical school in computer science or related field or 3+ years of professional IT hands on experience.  Knowledge of Adobe Suite, Group Policy, or Aruba CLI is a plus.

A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 6/6/19


IT Network/Server Administrator – St. Peter Ln. Campus – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has an opening for an IT Network/Server Architect.

Duties include:

• Troubleshoot upgrade, and maintain server infrastructure and main network infrastructure
• Perform and test full backups of all critical systems including disaster recovery network failover
• Maintain, troubleshoot, and enhance VoIP phone systems
• Virtualize and implement new server infrastructure
• Build and maintain controller systems for switches, access points, and other networking equipment
• Optimize and maintain internet, firewall, QoS, and MPLS quality
• Resolve all level 2 or 3 helpdesk tickets not able to be resolved by the level 1 Analyst
• Model, create, and maintain all Group Policy objects
• Monitor, improve, and troubleshoot security infrastructure including Firewall, web filter, antivirus, spam filter, exchange rules, phishing simulations, web site security, SSL certificates, and encryption
• Design, Implement, and Maintain DNS, DHCP, Replication, ADFS, WAP, and other server features
• Search for vulnerabilities in all server, network, and security systems and work with IT Director to resolve issues

This position requires advanced technical skills in all windows server and Linux operating systems, strong understanding of networking with an emphasis on WAN and LAN utilization. Utilize efficiency, automation, strategic modeling, and logging to identify issues, map enhancements, and implement.  Must understand how to properly troubleshoot and maintain multi-site infrastructure build outs to ensure maximum uptime and resource utilization. Requires working and applicable knowledge of switch CLI, Putty, Wireshark, and other core networking software. Occasional travel between campuses is required (all within the Matthews/Charlotte/Fort Mill area). Position requires bachelor’s degree from a four-year college or technical school in computer science or related field and 3-5 years hands-on experience.  Knowledge of Aruba CLI, Ubiquiti hardware/software, and VPN technology preferred.

A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 6/6/19


Family Partner – NC Wraparound – Wendover Campus – Charlotte, NC

Thompson is seeking a highly skilled professional to join our growing High-Fidelity Wraparound team.

The Family Partner must be a parent/caregiver of a child who has received services; therefore demonstrating first- hand experience in the child serving system. The Family Partner must be nationally certified or approaching national certification as a Parent Support Provider to ensure ability to work with families who have children transitioning back to the home and community from a Psychiatric Residential Treatment Facility. The Family Partner works within the System of Care values and principles. 

Ideal candidates will have the following professional characteristics:
• High degree of ethical behavior and integrity
• Maintain flexibility in schedule and style to meet the needs of the families they are serving
• Solution focused mindset
• Ability to be non-reactive in the midst of high stress, crisis situations
• Trauma informed philosophy and congruent behaviors
• Experience and ability to work with adults and children from diverse ethnic, cultural, and socioeconomic environments

The ideal candidate meets the definition of a Qualified Professional in NC (ie Bachelors degree or Masters in related field and a minimum of two years’ experience working with young adults and/or at-risk youth). This is not a requirement.  Bilingual a plus but not required.

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 6/20/19


Youth Partner (part time) – NC Wraparound – Wendover Campus – Charlotte, NC

Thompson is seeking dedicated, strengths and solution-focused human services professional to be part of a team that will impact the lives of youth and families in our community through the High Fidelity Wraparound Program. High Fidelity Wraparound is an evidence based model for youth and families who are experience high levels of challenges in the following areas: behavioral, emotional, socioeconomic, housing, family conflict, etc. High Fidelity Wraparound uses a strengths-based, team approach to intervene with families and embodies the System of Care philosophy in our approach to families. This is a community based service where we meet the families wherever and whenever it has to happen.

The ideal candidate will have experience in engaging and communicating with youth on a level that provides support to the recovery process and to achieve positive outcomes. This person will educate youth, families, providers, and the community about the Wraparound process and services; role model effective behavior for the youth to show a pattern of having healthy relationships with others; help the youth learn self-advocacy skills to articulate his/her talents and strengths; show positive and healthy responses to stress and conflict, and demonstrate positive social skills indicative of a role model. The Youth Partner must be committed to forming relationships with the youth or young adults they work with and capable of being patient, culturally aware, and respectful. This person must be willing to complete NC Your Move Leadership Series and the National Peer-to-Peer (P2P) Support curriculum as well as Vroon VDB Coaching and Training credentialing in the first year of employment.

Education Requirement: A minimum of a high school diploma or GED and four years of experience working with children/adolescents/transition age youth or an Associate’s Degree in a human service or related field (or actively pursuing) and one year of experience working with children/adolescents/transition age youth. Bachelor’s Degree in human services or related field preferred. Life experience as a beneficiary of mental health or substance abuse services can be in lieu of work experience. Experience with direct provision of clinical therapy to children and families ideal. Experience with social service system preferred. Must be able to work flexible schedule to meet the needs of the team. Bilingual a plus but not required.

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 6/20/19


Family Peer Partner – St. Peter’s Lane Campus – Matthews, NC

The Family Peer Partner role is a completely unique position within our PRTF to specifically support parents of our residents. The ideal candidate would be someone with lived experience in the mental health field (personally or by supporting a family member with mental health challenges). This will be a fluid and flexible role where their primary goal is to provide emotional support for parents of PRTF residents, advocating for their needs, helping them find their voice and helping guide them through the process of having a child in residential care.

Education Requirements: A minimum of a high school diploma or GED required. 

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 7/11/2019


 

NEW PROGRAM – Dept. Of  Juvenile Justice – Residential Case Management Specialist  – St. Peter’s Lane Campus  – Matthews, NC

Thompson is seeking a highly skilled professional to join our new residential program as the primary Case Manager.

The Case Manager will engage high-needs youth and their families in developing, implementing, and monitoring an intensive, individualized care plan. This includes helping the team develop a natural support system, working on the development on an integrated plan and establishing a strong relationship with the family. The Case Manager will help the family develop a positive view of the future through various activities and interventions.

This is an excellent position for non-licensed staff with a history and passion for case management who want to develop their leadership skills while providing a nationally recognized evidence based practice.

Ideal candidates will have the following professional characteristics:
• High degree of ethical behavior and integrity
• Maintain flexibility in schedule and style to meet the needs of the families they are serving
• Solution focused mindset
• Ability to be non-reactive in the midst of high stress, crisis situations
• Ability to conceptualize case needs systemically
• Trauma informed philosophy and congruent behaviors
• Experience and ability to work with adults and children from diverse ethnic, cultural, and socioeconomic environments

Education Requirements: Bachelors degree or Masters in related field and a minimum of two years’ experience working with young adults and/or at-risk youth).

Bilingual a plus but not required.

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 7/17/2019


 

NEW PROGRAM – Dept. Of  Juvenile Justice –  Residential Care Specialist  – St. Peter’s Lane Campus  – Matthews, NC

Thompson, located in the Charlotte/Matthews area, has openings for  a Residential Care Specialist and Lead Residential Care Specialist positions in our new Short Term Emergency Shelter which serves court-involved youth. The ideal candidate is able to exhibit a positive, upbeat attitude to encourage youth interaction and understands the cultural diversity of youths, their families and team members. This position teaches and models healthy and safe relationships.

This program provides 24-hour direct care to youths ages 12 – 17 in the residential treatment program by providing a safe therapeutic home setting in a positive, consistent and structured environment. This includes mental health support and documentation based on service goals and plans for each youth. Significant events and behavior shall be documented and communicated in daily process notes. This position plans, provides and supervises the daily activities of the youths in the program to build self-esteem and appropriate peer interaction for each youth. This position is responsible for building a safe and positive relationship with each youth using basic principles of reality therapy without punitive approaches while providing engaging, nurturing structure. This individual must have the ability to appropriately intervene to meet the needs of the youth and their family members gain the skills and confidence to address issues and problems as they take place.

Education Requirements: This entry-level position requires a high school diploma or GED with a minimum of two years of population specific experience working with client’s with emotional difficulties.  An Associate’s Degree in Human Services or related field with a minimum of two years of population specific experience working with clients with emotional difficulties preferred. Four-year degree in Human Service or related field with a minimum of two years of population specific experience working with clients emotional difficulties ideal for this position.  Must have the ability to respond effectively within and cope with an environment that can be extremely stressful on the mind and body.

Physical Requirements: Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility.  Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. This program does require staff to be able to maintain sufficient physical agility and stamina to intervene with uncooperative youths and must be able to exert the minimum necessary strength to restrain and subdue the youth if necessary.  Staff must be capable of running a distance as required in the prevention of a youth absconding. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.

Position requires driving agency vehicles as well as transporting clients. A valid driver’s license in the state of your residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 7/17/2019


In-Home Therapist  – Wendover Road Campus  – Charlotte, NC

Thompson is seeking a dynamic, talented and passionate clinician who wants to make a significant impact on the lives of youth & families. This Therapist will provide high-quality individual & family therapy in the home & community environment in which their clients live. Therapist will have a small in-home caseload of no more than twelve clients who need more support than traditional outpatient services.  The Therapist will be paired up with a Case Manager who will provide ongoing care coordination, Person-Centered Planning, and case management services.

The appropriate candidate is a NC licensed therapist with two years post graduate experience providing mental health services in a community-based outpatient setting. Qualified candidates must have a Master’s Degree in Psychology, Social Work, or Counseling and full licensure as an Independent Practitioner in the State of North Carolina. Applicants with provisional licensure will not be considered. Certification or training in an evidence-based treatment model is a plus. Bilingual Therapist preferred.

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, Diana Screening and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Posted: 7/18/2019


Intensive In -Home Lead  Therapist  – Wendover Road Campus  – Charlotte, NC

Thompson is looking for a Licensed or Provisionally Licensed professional to help change the lives of youth and families in our community as an Intensive In-Home (IIH) Team Lead. The IIH Team Lead works as the leader of a 3-person team to provide direct and indirect intensive in-home services. Position requires 24/7 coverage, on a rotating basis. The IIH Lead will be responsible for: documentation, supporting other team members, supervision of team member’s interventions, intervening in crisis situations; providing self-help, living skills and parenting skills training to help the family; as well as provide assistance with the implementation of home-based behavioral supports. The position requires someone who is passionate, a self-starter, assertive, disciplined, ethical and a great team player. Full or provisional licensed therapist in the state of NC (LMFT, LPC, LCSW, LCAS and provisional equivalents will all be considered). Prior experience with youth & families in community based services is strongly preferred.  Bilingual Required.

A valid NC driver’s license, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Paosted: 7/31/2019


Authorizations Specialist  – Wendover Road Campus  – Charlotte, NC

Thompson is seeking a highly dynamic, energetic professional to serve in a key support staff role for our Family Services Center. The Administrative Assistant/Authorization Specialist will take a lead role in processing obtaining authorizations for services, managing overall patient flow throughout the building and checking clients in to services as they arrive to the building. Further duties will include medical records management & medical records releases, in addition to other duties as assigned to support the overall successful operations at the Family Services Center.

Bachelor’s Degree a minimum requirement. Skills in authorizations, insurance verifications, medical records management, general medical office management a strong plus. Experience/knowledge in the mental health care field is also a plus. Valid NC driver’s license and clean driving record required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 7/31/19


Quality Improvement Specialist  – St. Peter’s Lane Campus   – Matthews, NC

Assists programs in maintaining compliance with internal and external standards as well as supporting Continuous Quality Improvement efforts for the organization. This includes monitoring compliance with external standards set by stakeholders and accrediting/licensing agencies such as Joint Commission, Medicaid/MCO, DHHS, DHSR, DSS, and DCDEE. Also, ensures compliance with internal standards by conducting regular internal reviews of program services and monitors Plan of Corrections. Conducts quality audits of IRIS reports and ensures reporting procedures are being followed. Assists with the grievance process by conducting internal investigations of client rights violations and complaints.

Bachelor’s Degree required. Must have (3) years Behavioral health/Human service experience. Knowledge of Medicaid standards, NC Managed Care, Continuous Quality Improvement, and regulatory compliance required. Experience with conducting investigations of grievances and knowledge of Joint Commission accreditation standards preferred. Excellent computer skills including Microsoft Word, Outlook, PowerPoint and Excel. Excellent time-management, verbal and written communication skills.

A valid driver’s license in the state of permanent residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 8/16/2019


Quality Improvement Specialist – St. Peter’s Lane Campus – Charlotte, NC

Assists programs in maintaining compliance with internal and external standards as well as supporting Continuous Quality Improvement efforts for the organization. This includes monitoring compliance with external standards set by stakeholders and accrediting/licensing agencies such as Joint Commission, Medicaid/MCO, DHHS, DHSR, DSS, and DCDEE. Also, ensures compliance with internal standards by conducting regular internal reviews of program services and monitors Plan of Corrections. Conducts quality audits of IRIS reports and ensures reporting procedures are being followed. Assists with the grievance process by conducting internal investigations of client rights violations and complaints.

Bachelor’s Degree required. Must have (3) years Behavioral health/Human service experience. Knowledge of Medicaid standards, NC Managed Care, Continuous Quality Improvement, and regulatory compliance required. Experience with conducting investigations of grievances and knowledge of Joint Commission accreditation standards preferred. Excellent computer skills including Microsoft Word, Outlook, PowerPoint and Excel. Excellent time-management, verbal and written communication skills.

A valid driver’s license in the state of permanent residence, at least 3 years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test, and an extensive background check is required. No calls please.

Thompson seeks to maintain an inclusive diverse workforce. All qualified applicants are encouraged to apply.

Posted: 8/17/2019

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